Terms of Service

These terms govern the use of the website fitnessfirsttirana.com and the services of Fitness First Tirana. By using our website or services, you accept these terms.

• Membership is personal and non-transferable.
• Each member receives an identification card that must be presented at every visit.
• Membership may be suspended for medical reasons with a valid medical certificate.
• Members must be at least 16 years old. Persons aged 16-18 require parental consent.

• All prices are in Albanian Lek (ALL) and include VAT.
• Payments are made at the gym (cash or bank card).
• We do not offer online payments.
• Prices may change with 30 days prior notice.
• Membership payments must be made before the start of the new period.

• Free trial sessions are subject to availability and confirmation by our staff.
• Each person is entitled to one free session.
• A free session creates no obligation to purchase or register.
• You must be at least 16 years old to book a session.

• Use of a towel is mandatory during training.
• Clean equipment after every use.
• Respect other members and staff.
• Appropriate sportswear is required.
• Food and beverages (except water) are not allowed in the training area.
• Use of unauthorized substances is prohibited.
• Return equipment to its proper place after use.

• Consulting a physician before starting physical activity is recommended.
• Members should inform staff of any health conditions that may affect training.
• The gym is not responsible for pre-existing health conditions.
• Members train at their own risk.
• In case of emergency, follow staff instructions.

• Fitness First Tirana maintains equipment and facilities according to safety standards.
• We are not liable for personal belongings. We recommend using lockers.
• We are not liable for injuries caused by failure to follow rules or staff instructions.
• We are not liable for service interruptions due to causes beyond our control (force majeure).

• Membership may be cancelled with 30 days written notice (email or in person).
• For annual plans purchased at the gym: pro-rata refund if cancelled within 14 days of purchase (per Consumer Protection Law).
• After the 14-day period, payments are non-refundable.
• Medical suspension requires a medical certificate and is approved on a case-by-case basis.
• Fitness First Tirana may suspend or cancel membership for rule violations.

All website content (text, images, logos, design) is the property of Fitness First Tirana or its licensors. Copying, reproduction, or distribution without written authorization is prohibited.

The collection and processing of personal data is governed by our Privacy Policy, available at Privacy Policy.

• Harassment or aggressive behavior toward members or staff.
• Unauthorized photography or filming.
• Subletting or sharing membership with others.
• Intentional damage to equipment or property.
• Entering restricted areas without authorization.

Fitness First Tirana reserves the right to modify these terms. For material changes, we will notify members 30 days before they take effect. Continued use of services after notification constitutes acceptance of the new terms.

These terms are governed by the laws of the Republic of Albania. Any disputes shall be resolved by the competent courts of Tirana.

For any questions about these terms: